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Fundraising and Database Officer

£28000 - £31000 per annum

Charity Talent are recruiting for a Fundraising & Database Officer working for a Mental Health Charity. This is a 6 month contract with the possibility to extend and to ASAP. It will be remote working for the time being and possibly 1-2 days in their London office come June.

As a Fundraising & Database Officer you will be supporting the Database Manager in leading on the strategic development of Raiser's Edge fundraising database and supporter care processes in particular during the lead up to Mental Health Awareness Week (10-16 May 2021).

You will be undertaking database management and database housekeeping procedures in accordance with agreed protocols such as cleaning and compacting the database, identifying and merging duplicate records, removing or archiving redundant data to ensure the efficient operation of the system and all follows GDPR protocols. You will also be working with and provide absence support for the Supporter Services Executive in their day-to-day database administration including processing daily gifts, coding them accurately, exporting to Raiser's Edge and thanking as appropriate.

You will produce reports and queries for standard monthly payment and collection reports as requested by the Finance Department, external agencies and the Head of Public Fundraising, that can then be utilised by colleagues in Fundraising to help manage their areas of responsibility.

You will support on internal and external relationship management, including to maintain excellent supporter relationships by telephone, email and post and to work closely other colleagues across the organisation, including, Finance, Fundraising Communications, and Programmes teams.

Experience:

Raiser Edge (2 years )

Handling high volume of data

Proficient on Excel Spreadsheets

Demonstrable relevant experience working in Fundraising, or a Charity database team

Senior CRM Data Import and Processing Officer (Fundraising)

£38000 - £40000 per annum

Charity Talent are recruiting for Senior CRM Data and Import Officer working for a Social Welfare Charity. This is a permanent contract. This is a vital role within the Fundraising and Marketing Department undergoing new systems implementation from Raiser's Edge to Microsoft Dynamics.

As the Data Import and Processing Officer will be responsible for developing and delivering software within the data team to help with data importing, data load and data transformation. You will imports large sets of data. Create new records individually. You will improve and streamline data flows, creating and standardising data import tools to prompt import into the CRM.

You will ensure Gift Aid gets consistently captured. You will also create queries and run reports mainly for income analysis and reconciling purposes. Trouble-shooting any problems with datasets, contribute to data cleansing, deduplication and merging data. Provide training, advice and support to CRM users. Responsible for donation processing, including Direct Debits, Standing orders, in Memory donations and Legacy and Gift Aid.

Experience:

Microsoft Dynamics and or Raiser's Edge

Improving Data Flows

Data manipulation

MS Excel, SQL and SSIS

Working in a Fundraising Environment

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