Up to £12 per hour

Are you a talented Fundraising Database Administrator, or are you striving to be one? Can you demonstrate that you can support a wider team and be able to put the donor or enquirer first? If so then you could be perfect for my client, a Social Welfare Charity based in London. This is an ongoing temp role and will be working in the office near Elephant and Castle.

The Role: As the Fundraising Database Administrator you will be doing the following:

  • You will be responsible for dealing with all fundraising enquiries from donors via email and telephone.
  • You will also assist with the organisation of the Fundraising Products team storage and materials.
  • Empty correspondence boxes on a daily basis
  • Answer donor correspondence using templates set up on the database
  • Deal with queries passed on by telephone response handling agency
  • Mail merge and print letters relating to direct debits on a weekly basis
  • Amend names, addresses and other information on the database
  • Take minutes at Donor Services meetings
  • Take responsibility for stock control and re-ordering of stationery
  • Help with routine tasks as required at quiet times.

The Candidate: To be considered for the Fundraising Donor Administrator role you will need to possess the following skills:

  • Customer care experience.
  • Strong written and communication skills to a standard expected for communicating with donors and enquirers on a range of topics.
  • Ability to work and achieve results under substantial pressure.
  • Ability to take directions and follow instructions.
  • Some experience at a basic level with mail merge and databases.
  • Attention to detail and ability to check output and flag up errors.
  • Persistence and ability to focus on routine and repetitive tasks.
  • Flexibility and adaptability