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Temp IT Systems and Office Administrator
Job Description
Are you a talented Temp IT Systems and Office Administrator or are you striving to be one? Can you demonstrate that you have experience providing administrative support to the IT and Facilities team? If so then you could be perfect for my client, a Education Charity based in London.
This is ASAP start for a 5 month temp role with the possibility to extend. This role is hybrid working with 3 days in the office near Camden Town station (NW1).
This role is perfect for someone who has customer service experience and is interested in technology and could benefit from an entry-level IT role for a few months to learn and grow.
The Role: In this Temp IT Systems and Office Administrator role you'll report to the IT Manager. Specific tasks include:
- Support on booking meeting rooms and setting them up.
- To provide on the day support for larger meetings.
- To assist the team to set up new staff members on all apps.
- To be responsible for the communications from the IT team to the wider organisation.
- Ensuring the timely delivery of relevant IT equipment and inductions for new starters.
- Coordinate the day-to-day relationship management with IT helpdesk provider.
- Coordinating with external vendors on general office maintenance and repairs.
- Deal with the organisation of office supplies.
The Candidate: To be considered for the Temp IT Systems and Office Administrator role you will need to possess experience of supporting a team with strong organisational skills.
Additionally, it's crucial that you possess the following:
- Ability to liaise with many people at different levels and both internally and externally.
- Strong admin experience.
- Excellent English writing, editing and communications skills.
- High computer literacy (Microsoft office skills, including Word, Outlook and Excel, PowerPoint).
- A well-organised, systematic and methodical approach to work.
- A team player, with strong interpersonal skills.
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Temp Community Customer Care Officer
Are you a talented Temp Fundraising Customer Care Officer, or are you striving to be one? Can you demonstrate that you can manage and deliver excellent engagement and services to supporters? If so then you could be perfect for my client, a Social Welfare Charity based in London.
This is an ASAP temp role for 2 months with the possibility to extend. It will be hybrid working with a few days in the office near Paddington Station (W2).
The Role: As the Fundraising Customer Care Officer you will be an integral part of the fundraising team completing the following tasks:
- Engage with supporters to build awareness and deepen their connection to charity.
- Create weekly engagement communications via email to supporters.
- Support the team on all aspects of cross-channel appeals, including emails, direct mail, social media, and more.
- Work within the database to pull targeted contact lists for appeals.
- Ensure the database is up to date with all supporter information.
- Manage invoices related to fundraising appeals.
- Support on fundraising events by ensuring the materials are printed, deal with participants queries and sending out merchandise.
- Process donations, bank checks, and send out mailed and emailed acknowledgments in a timely manner.
- Deal with all finance queries.
- Keep up to date with current fundraising practice and legislation to ensure we are GDPR compliant.
The Candidate: To be considered for the Fundraising Customer Care Officer you will need to possess strong relationship management experience.
Additionally, it's crucial that you possess the following:
- Excellent organisation skills, time management and multitasking skills.
- Strong interpersonal skills and dealing with a wide range of people.
- Experience using a CRM system.
- Someone who can take initiative and do independent work.
- Someone who is organised and efficient.
- Experience writing and delivering compelling communications to the wider public.
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Temp Fundraising Supporter Care Executive
Charity Talent are recruiting for a Temp Fundraising Supporter Care Executive to join a brilliant Bereavement Charity. The purpose of this role will be to join the fundraising team to deliver exceptional supporter care and provide operational and administrative services to the team.
Location: located near Camden Station (NW1)
Hybrid working with up to 3 days in the office a week.
3 month temp role with the possibility to go perm
£15-18 per hour including holiday pay.
Key Responsibilities:
- Provide support to fundraisers, donors, event attendees and ambassadors.
- Coordinating small events and experiences for supporters.
- Monitoring and respond to all emails through generic inbox.
- Gift processing including cash and other channels.
- Detailed personal records management on the (Salesforce) CRM system .
- Support for other team members when required during peak events period.
- Postage and packaging of correspondence including promotional materials, thank you letters and appeals.
- Receptionist support and deal with incoming enquiries from supporters of all types.
- Support the marketing team and identify appropriate fundraisers for case studies for newsletters and website.
Desired Skills:
- At least one year working experience in a fundraising administration or supporter care.
- Exceptional organisational skills
- Customer service environment experience desirable for speaking to and writing to the public.
- A willingness to adapt and be flexible.
- Commitment to provide a consistently high level of care and personal stewardship.
- Confident IT skills and ability to adapt and develop systems and processes
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Office Team Coordinator
Are you a talented Office Team Coordinator or are you striving to be one? Can you demonstrate that you can be invaluable to the charity by supporting on a wide range of operational, admin and logistic tasks? If so then you could be perfect for my client, a Social Justice Charity based in London.
This is a perm role and to start ASAP. This will be mainly office based located near Camden (NW1). This role is great for someone who likes to be busy, carrying out a variety of tasks and being the first point of contact for senior staff members.
The Role: In this Office Team Coordinator role you'll report to the Operations Manager and will be primarily responsible for supporting with every day running of the office and their services. Specific tasks include:
- Manage diary and provide support to the CEO.
- Organise travel and accommodation arrangements.
- Key point of contact for the office and compliance team.
- Day-to-day management of the office including maintenance and office materials.
- Build strong, positive relationships with staff using the office and building managers.
- Ensure that systems are working like the printer and IT equipment.
- Support staff with basic day-to-day IT issues and queries.
- Support on HR compliance administration, including pre-employment checks.
- Run onboarding and inductions for new starters.
The Candidate: To be considered for the Office Team Coordinator role you will need to possess experience of working in a customer focused role with strong administrative skills.
Additionally, it's crucial that you possess the following:
- Interested in charity sector.
- Experience working within a team and strong administrative skills.
- Personable and professional with the ability to build professional relationships.
- Excellent written communication skills including in emails, whole-team briefings, minute-taking, and short reports.
- Detail focused and organised.
- You must display excellent attention to detail in writing.