Charity Talent are recruiting for a Supporter Care Assistant for an Animal charity. This role is to put the supporter at the heart of every engagement by delivering excellent customer service.
This is around a 3 month temp role with the possibility to extend. This is a ASAP start. It will be working from the office 3 days a week based in Victoria.
The Role: As the Supporter Care Assistant you will be the first point of contact for supporters and members. You will respond to queries, mostly by phone but also email, letter, social media and web chat on all aspects of their work. You will effectively respond to all enquiries, requests for information and complaints received into their Supporter Care team, taking ownership of these enquiries.
You will also do the following tasks:
The Candidate: To be considered for the Supporter Care Assistant role you will need to possess administration experience in an office environment. Charity Talent also need you to have prior experience of dealing with a high volume of emails/calls.
Additionally, it's crucial that you possess the following:
Are you a talented Fundraising and Events Manager, or are you striving to be one? Can you demonstrate that you can support and grow the Community and Events programme? If so then you could be perfect for my client, a refugee charity in London.
This role is a 12 month FTC (mat cover) with up to 3 days in the office near Hackney - salary includes London weighting.
This is a brilliant opportunity for someone looking to take the next step up in their career, with full oversight of growing events programme and line management responsibility.
The Role: In this Fundraising and Events Manager role, you will line manage a Fundraising Coordinator.
Specific tasks include:
The Candidate: To be considered for the Fundraising and Events Manager role you will need to demonstrable ability to develop income growth in an event or community fundraising setting.
Additionally, it's crucial that you possess the following:
Are you a talented Fundraising Customer Care Officer, or are you striving to be one? Can you demonstrate that you can support high level quality response service to supporters and the general public? If so then you could be perfect for my client, a Health Charity based in London.
This is a permanent role and a ASAP start. It will be hybrid working with a few days in the office near Kings Cross a month.
The Role: As the Fundraising Customer Care Officer you will be doing the following tasks;
The Candidate: To be considered for the Fundraising Customer Care Officer you will need to possess administration experience. Charity Talent also need you to have prior experience of dealing with a high volume of emails/calls.
Additionally, it's crucial that you possess the following:
Are you a talented Customer Support Advisor, or are you striving to be one? Can you demonstrate that you have excellent customer service and communication skills? If so then you could be perfect for my client, a Cancer Charity based in London.
This is a permanent full-time position and will be working in the office. After 6 month probation the salary will increase to £24,700.
The Role: As the Customer Support Advisor you will be the first point of contact for supporters and members.
The Candidate: To be considered for the Customer Support Advisor role you will need to possess administration and customer service experience. Charity Talent also need you to have prior experience of dealing with a high volume of emails/calls.
Additionally, it's crucial that you possess the following: