Community Marketing Officer

SIMILAR JOBS

• Temp Community Customer Care Officer

  £16 - £18 per hour

  Inner London, Other

  Administration, Fundraising

  Temporary

  Are you a talented Temp Fundraising Customer Care Officer, or are you striving to be one? Can you demonstrate that you can manage and deliver excellent engagement and services to supporters? If so then you could be perfect for my client, a Social Welfare Charity based in London.

  This is an ASAP temp role for 2 months with the possibility to extend. It will be hybrid working with a few days in the office near Paddington Station (W2).

  The Role: As the Fundraising Customer Care Officer you will be an integral part of the fundraising team completing the following tasks:

  • Engage with supporters to build awareness and deepen their connection to charity.
  • Create weekly engagement communications via email to supporters.
  • Support the team on all aspects of cross-channel appeals, including emails, direct mail, social media, and more.
  • Work within the database to pull targeted contact lists for appeals.
  • Ensure the database is up to date with all supporter information.
  • Manage invoices related to fundraising appeals.
  • Support on fundraising events by ensuring the materials are printed, deal with participants queries and sending out merchandise.
  • Process donations, bank checks, and send out mailed and emailed acknowledgments in a timely manner.
  • Deal with all finance queries.
  • Keep up to date with current fundraising practice and legislation to ensure we are GDPR compliant.

  The Candidate: To be considered for the Fundraising Customer Care Officer you will need to possess strong relationship management experience.

  Additionally, it's crucial that you possess the following:

  • Excellent organisation skills, time management and multitasking skills.
  • Strong interpersonal skills and dealing with a wide range of people.
  • Experience using a CRM system.
  • Someone who can take initiative and do independent work.
  • Someone who is organised and efficient.
  • Experience writing and delivering compelling communications to the wider public.

• Temp Fundraising Supporter Care Executive

  £15 - £18 per hour

  Inner London, Other

  Administration, Fundraising

  Temporary

  Charity Talent are recruiting for a Temp Fundraising Supporter Care Executive to join a brilliant Bereavement Charity. The purpose of this role will be to join the fundraising team to deliver exceptional supporter care and provide operational and administrative services to the team.

  Location: located near Camden Station (NW1)

  Hybrid working with up to 3 days in the office a week.

  3 month temp role with the possibility to go perm

  £15-18 per hour including holiday pay.

  Key Responsibilities:

  • Provide support to fundraisers, donors, event attendees and ambassadors.
  • Coordinating small events and experiences for supporters.
  • Monitoring and respond to all emails through generic inbox.
  • Gift processing including cash and other channels.
  • Detailed personal records management on the (Salesforce) CRM system .
  • Support for other team members when required during peak events period.
  • Postage and packaging of correspondence including promotional materials, thank you letters and appeals.
  • Receptionist support and deal with incoming enquiries from supporters of all types.
  • Support the marketing team and identify appropriate fundraisers for case studies for newsletters and website.

  Desired Skills:

  • At least one year working experience in a fundraising administration or supporter care.
  • Exceptional organisational skills
  • Customer service environment experience desirable for speaking to and writing to the public.
  • A willingness to adapt and be flexible.
  • Commitment to provide a consistently high level of care and personal stewardship.
  • Confident IT skills and ability to adapt and develop systems and processes

• Temp Fundraising Events Manager

  £20 - £24 per hour

  Inner London, Other

  Events, Fundraising

  Temporary

  Charity Talent are recruiting for a Temp Fundraising Events Manager to work for a Disability Charity who have been incredibly successful with their Events. This is their busiest time of the year so a great time to get stuck in!

  Are you a talented Temp Fundraising Events Manager, or are you striving to be one? Can you demonstrate that you have experience delivering portfolio of challenge events and line managing the team? If so then you could be perfect for my client, and Disability Charity in London

  This role is ASAP for 3 months with the possibility to extend. The role requires some attendance in the office but no more than 2 days a week. The office is near Euston Station (NW1)

  The Role: In this Fundraising Events Manager role, you will be line managing 3 people (2 officers and 1 assistant) and reporting to Head of Events.

  Specific tasks include:

  • Manage and oversee the 3^rd party events with the aim increase recruitment levels and grow income.
  • Monitor and evaluate marketing and communication campaigns.
  • Work with the Digital teams to maximise opportunities to tell supporter stories.
  • Write and plan effective and innovative customer stewardship journeys.
  • Manage all financial reporting and budgeting for your projects accurately.
  • Explore new marketing and fundraising opportunities.
  • Coach and develop the team so they can keep evolving their skills and build their professional networks.

  The Candidate: To be considered for the Fundraising Events Manager role you will need to demonstrable experience in challenge events.

  Additionally, it's crucial that you possess the following:

  • Charity sector experience so the ability to hit the ground running.
  • Clearly communicate roles, responsibilities, expectations, and ways of working.
  • Strong personal commitment to impact.
  • Significant experience of supporter journey and communication.
  • Experience of line managing employees and volunteers.