PR Communications Officer

SIMILAR JOBS

• Resourcer

  £23,000 - £27,500

  Inner London

  Recruitment

  Permanent

  Charity Talent is a niche Recruitment business working purely with the Charity and not for profit sector. We have a brilliant team but we’re super busy and we’d love a new Resourcer to come and join us. 

  
  So who are we and what is it like to work with us? We’re a small (but mighty!) team, we have a whole heap of recruitment experience between us and years working in the Charity sector, which (in our opinion) is one of the loveliest sectors to work in. We work hard and as a business we really value a hard-working attitude, integrity and perseverance. Our office is based close to Liverpool St Station, E1  and we split our working time between the office and home (although we love being back together in the office now as much as possible).

  
  As a Resourcer with us, you'd primarily start working with the team collating lists of candidates suitable for jobs with our wonderful clients. You’d have LinkedIn, job boards, our internal database plus the fantastic existing network of candidates we have at your disposal to help make this happen. You would be conducting the initial telephone chat with these candidates and then meet those shortlisted either online or face to face to find out exactly what they love and hate doing and what their best skills are so we can match them to the perfect job. 

  
  There’s plenty of other things you’d get involved with too….posting job adverts, assisting with our social media presence, updating our database with all the candidates CV and compliance requirements and making sure that our candidates are happy in their new jobs. 

  
  Who are we looking for? We’d like someone with recruitment experience, this could be in an agency setting, internally or part as a HR team, it’s important that you know how to confidently talk to people, know how to build rapport and trust and can comfortably manage your time. We offer a generous basic salary and we reward success with monthly bonuses (objective focussed and subject to successful completion of probationary period), ongoing training and development, and regular social activities (which has included trips abroad, escape rooms, team meals, mini-golf, curling, pool/darts and cocktail making). 

  
  Benefits 
  - Salary £23,000 – 27,500 dependant on experience. 
  - 25 days annual leave (plus Bank Holidays).
  - Flexible working hours and hybrid options. 
  - Monthly bonus (subject to successful completion of probationary period and objective focussed) 
  - Annual Salary review. 
  - Ongoing training and development.
  - Laptop and phone will be supplied.

  Hopefully you’ve read this and feel excited by the prospect of joining the team, if so, we would love to hear from you. Please email your CV along with a short covering email telling us a little bit about yourself to Claire - cb@charitytalent.com. 

   

• Temp Community Customer Care Officer

  £16 - £18 per hour

  Inner London, Other

  Administration, Fundraising

  Temporary

  Are you a talented Temp Fundraising Customer Care Officer, or are you striving to be one? Can you demonstrate that you can manage and deliver excellent engagement and services to supporters? If so then you could be perfect for my client, a Social Welfare Charity based in London.

  This is an ASAP temp role for 2 months with the possibility to extend. It will be hybrid working with a few days in the office near Paddington Station (W2).

  The Role: As the Fundraising Customer Care Officer you will be an integral part of the fundraising team completing the following tasks:

  • Engage with supporters to build awareness and deepen their connection to charity.
  • Create weekly engagement communications via email to supporters.
  • Support the team on all aspects of cross-channel appeals, including emails, direct mail, social media, and more.
  • Work within the database to pull targeted contact lists for appeals.
  • Ensure the database is up to date with all supporter information.
  • Manage invoices related to fundraising appeals.
  • Support on fundraising events by ensuring the materials are printed, deal with participants queries and sending out merchandise.
  • Process donations, bank checks, and send out mailed and emailed acknowledgments in a timely manner.
  • Deal with all finance queries.
  • Keep up to date with current fundraising practice and legislation to ensure we are GDPR compliant.

  The Candidate: To be considered for the Fundraising Customer Care Officer you will need to possess strong relationship management experience.

  Additionally, it's crucial that you possess the following:

  • Excellent organisation skills, time management and multitasking skills.
  • Strong interpersonal skills and dealing with a wide range of people.
  • Experience using a CRM system.
  • Someone who can take initiative and do independent work.
  • Someone who is organised and efficient.
  • Experience writing and delivering compelling communications to the wider public.

• Temp Fundraising Supporter Care Executive

  £15 - £18 per hour

  Inner London, Other

  Administration, Fundraising

  Temporary

  Charity Talent are recruiting for a Temp Fundraising Supporter Care Executive to join a brilliant Bereavement Charity. The purpose of this role will be to join the fundraising team to deliver exceptional supporter care and provide operational and administrative services to the team.

  Location: located near Camden Station (NW1)

  Hybrid working with up to 3 days in the office a week.

  3 month temp role with the possibility to go perm

  £15-18 per hour including holiday pay.

  Key Responsibilities:

  • Provide support to fundraisers, donors, event attendees and ambassadors.
  • Coordinating small events and experiences for supporters.
  • Monitoring and respond to all emails through generic inbox.
  • Gift processing including cash and other channels.
  • Detailed personal records management on the (Salesforce) CRM system .
  • Support for other team members when required during peak events period.
  • Postage and packaging of correspondence including promotional materials, thank you letters and appeals.
  • Receptionist support and deal with incoming enquiries from supporters of all types.
  • Support the marketing team and identify appropriate fundraisers for case studies for newsletters and website.

  Desired Skills:

  • At least one year working experience in a fundraising administration or supporter care.
  • Exceptional organisational skills
  • Customer service environment experience desirable for speaking to and writing to the public.
  • A willingness to adapt and be flexible.
  • Commitment to provide a consistently high level of care and personal stewardship.
  • Confident IT skills and ability to adapt and develop systems and processes