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list Fundraising Enquiries Officer

£20000 - £22000 per annum

Charity Talent are recruiting for a Social Welfare Charity based near Old Street. They are recruiting for a Fundraising Enquiries Officer to handle calls and donation queries. This is a permanent contract.

As the Fundraising Enquiries Officer you will respond consistently to a high volume of inbound enquiries from supporters and volunteers, across all communication channels. You will accurately maintain manual and electronic records and input data on databases, complying with Data Protection Act. Maintain sensitive information and records with appropriate confidentiality.

As the Fundraising Enquiries Officer you will liaise with managers, supporters and volunteers to resolve standard and ad hoc queries. You will provide support for all fundraising campaigns through supporter focused response initiatives and fulfilment.

Experience:

Excellent customer service

Experience of working as part of a team dealing with a high volume of inbound enquiries

Knowledge of fundraising practise across a range of fundraising disciplines

Experience of handling complaints

Knowledge of statutory and compliance requirements within Fundraising i.e. Gift Aid, Data Protection Act

list Senior Operations Manager- Social Welfare Charity

£34000 - £35000 per annum

Charity Talent are recruiting for a Senior Operations Manager working for a Social Welfare charity, based in the City of London. This is an asap start and it is a permanent contract.

As the Senior Operations Manager you will report to the CEO. You will lead on the delivery of the programmes to the highest standards, and ensure we are compliant with all policies and procedures. You will be responsible for managing all funding contracts, monitoring deliverables, and writing programme grant reports. You will build firm relationships with delivery partners (both statutory and voluntary and community) and negotiate favourable service level agreements.

As the Senior Operation Manager you will be working directly with community partners, delivery partners, trainers, agencies and leading companies. You will manage recruitment of new team members. You will ensure all new starters are taken through induction procedures.

Experience:

Operations Management

Programme Support

Charity Sector experience

list Membership and Database Administrator

£20000 - £23000 per annum

Charity Talent are recruiting for a Health Charity based in the City of London, they are recruiting for Membership and Database Administrator for a one year Fix Term contract, to start in September.

As the Membership and Database Administrator you will be the first point of contact for supporters and members. You will respond to queries, mostly by phone but also email, letter, social media and web chat on all aspects of their work. You will effectively respond to all enquiries, requests for information and complaints received into their Supporter Care team, taking ownership of these enquiries.

As the Membership and Database Administrator you will maintain electronic and written communications within the database to ensure customer records are kept up to date and information is available for management reports. You will keep an up-to-date knowledge of the full range of services, products, campaigns and activities across this Charity. This role is to put the supporter at the heart of every engagement by delivering excellent customer service.

Experience:

Supporter Care

Fundraising Administration

Fundraising Database

Customer Service

list Recruitment Coordinator - Part Time

£25000 - £28000 per annum

Charity Talent are recruiting for a Part Time Candidate Attraction Manager, 3 days per week, Flexi Time, to start asap to work on a busy Temp desk, based near Liverpool Street. We are seeking an Individual that is excellent at building and maintaining Relationships. Full Time salary (£25K-£28K so Part Time Salary is £15K - £17K)

As the Candidate Attraction Manager you will be Conducting initial screening of candidates and meeting candidates face to face.

Complete all referencing and onboarding of candidates. You will also be sourcing and approaching candidates from our Database, Job Boards, generating referrals. Be responsible for updating candidates CV's on to our database and make sure all their information is up to date.

Ideally the person who is successful in this role doesn't require/wish to be micro managed and can meet expectations without the tedious setting of KPI's. We want an individual who not only aligns with our working mantra, vision and goals but can add to our current culture. You will have experience of working in HR/Recruitment.

Experience:

Self-motivated and reliable

Used to working to strict deadlines created by demand

HR / Recruitment

Confident

Interviewing candidates

list Candidate Attraction Manager - Part Time

£25000 - £28000 per annum

Charity Talent are recruiting for a Part Time Candidate Attraction Manager, 3 days per week, Flexi Time, to start asap to work on a busy Temp desk, based near Liverpool Street. We are seeking an Individual that is excellent at building and maintaining Relationships. Full Time salary (£25K-£28K so Part Time Salary is £15K - £17K)

As the Candidate Attraction Manager you will be Conducting initial screening of candidates and meeting candidates face to face.

Complete all referencing and onboarding of candidates. You will also be sourcing and approaching candidates from our Database, Job Boards, generating referrals. Be responsible for updating candidates CV's on to our database and make sure all their information is up to date.

Ideally the person who is successful in this role doesn't require/wish to be micro managed and can meet expectations without the tedious setting of KPI's. We want an individual who not only aligns with our working mantra, vision and goals but can add to our current culture. You will have experience of working in HR/Recruitment.

Experience:

Self-motivated and reliable

Used to working to strict deadlines created by demand

HR / Recruitment

Confident

Interviewing candidates

Learning and Development Administrator

£12 - £14 per hour

Charity Talent are recruiting for a Learning and Development Administrator to start on the 4th of September to work for a well known Health Charity, this is a 3 month Temporary Contract.

As the Learning and Development Administrator you will Administer events including; booking dates with internal and external trainers and venues and enters event information on our people system. Manages user accounts on our e-Learning platform including; bulk imports of new users, sending welcome emails with details to new volunteers on a weekly basis, extracting completion reports. You will also Enable learners to access learning opportunities through responding to queries in our team mailboxes, updating user guides and frequently asked questions documents and escalating to the right person when required. You will also process invoices and expenses relating to all OD team activity, connecting with the appropriate budget signatories as required.

Experience:

Training Administration

Events Administration

Project support

Fundraising Donor Support - 2 Full Time and one Part time

£20000 - £22000 per annum

Charity Talent are recruiting for a Health Charity based in the City of London, they are recruiting for one 12 month Fix Term contract, one Permanent job and One part time 3 days weeks, to start in September

As the Fundraising Customer Care Assistant you will be the first point of contact for supporters and members. You will respond to queries, mostly by phone but also email, letter, social media and web chat on all aspects of their work. You will effectively respond to all enquiries, requests for information and complaints received into their Supporter Care team, taking ownership of these enquiries.

As the Fundraising Assistant you will maintain electronic and written communications within the database to ensure customer records are kept up to date and information is available for management reports. You will keep an up-to-date knowledge of the full range of services, products, campaigns and activities across this Charity. This role is to put the supporter at the heart of every engagement by delivering excellent customer service.

Experience:

Supporter Care

Fundraising Administration

Fundraising Database

Customer Care

Fundraiser - Criminal Justice

£30000 - £35000 per annum

Charity Talent are recruiting for a Criminal Justice / Youth Charity based near West London. They are recruiting for a Fundraiser to build on existing donor relationships and develop new relationships across all income sources so there is a pipeline of prospects in constant development.

As the Fundraiser you will prepare a three year strategy that indicates income levels from each income stream and the resources required to deliver the targets set. You will ensure a readily available list of current fully costed and detailed fundable projects to present to donors. As the Fundraiser you will ensure there is a constant pipeline of donor prospects. Income streams will include: Trusts and Foundations, Regular giving from Individuals, High value donors, Corporate Partners, Staturory and Events.

Develop and implement a strategy to increase unrestricted funding. Ensure that all donors and prospect records are maintained on a central system.

Experience:

Proven experience of raising Income

Fundraising

High standard presentation skills

Financial and budgetary systems

Programme Manager - Criminal Justice

£29000 - £30000 per annum

Charity Talent are recruiting for a Charity that support Ex Youth Offenders, based in West London. They are recruiting for a Programme Manager. As the Programme Manager you will be responsible for the successful delivery of their Programmes including recruitment, participation and outcomes. You will work directly with a limited caseload, working in partnership with statutory and corporate partners, planning and logistical organisation of programme stages and performance management of case workers.

You will also recruit sufficient participants, organise workshops and manage effective attendance and completion by all programme participants and partners. Overseeing all casework and successful completion for all participants.

You will complete weekly status reports and risk assessments on the young men as required. Ensure all partner organisations are updated and communicated with effectively to maintain positive relationships. Completing all reports for senior management on programmes regularly.

Schedule the collection, collation and evaluation of research. Manage regional caseworkers. Effectively communicate with all stakeholders.

Experience:

Programme Management

Project Management

Stakeholder Relationship

Events Coordination

Line Management

Desirable:

Criminal Justice

Part Time HR Coordinator - 3 days per week

£25000 - £26000 per annum Pro Rata

Charity Talent are recruiting for a Policy and Research Charity based in Central London. They are recruiting for a Part Time HR Coordinator / Assistant to start asap. 3 days per week, Tuesday - Thursday. FT Salary £26K, Part Time Salary £15 600-.

As the HR Coordinator you will be responsible for certain aspects of recruitment, collate, review and shortlist applications in conjunction with hiring managers. Arrange interview panels where appropriate and action decision making on appointment. You will also Provide administrative support to HR colleagues in organising meetings and attending and taking minutes as required. Carry out background research to support HR colleagues in the implementation of policy reviews and HR projects. Provide support to Head of HR as needed.

Reconcile the HR Team monthly expense report. Work in conjunction with HR Advisor on payroll related matters as necessary including tracking staff changes that effect payroll, liaison with external Employee Benefit Administrator and Finance to resolve any issues and answering pay or other related queries. Administer Pension scheme and liaise with the external Employee Benefit Administrator. Upload monthly pension data into Pension provider's site; update the HR database with all changes and upload all information in time for payroll.

Administer their benefits (cycle to work, childcare vouchers, Employee Assistance Programme, Employee benefits scheme). Work across the team on the learning and development function, including the planning and managing of the Training and induction Calendar.

Experience:
HR Administration

HR Assistant

HR / Recruitment Database experience

Corporate Partnerships Development Executive

£36000 - £37000 per annum

Charity Talent are currently recruiting for two Corporate Partnerships Development Executives, working for a Social Welfare Charity based in the city of London. This is to start ASAP and is a permanent contract.

As the Corporate Partnerships Development Executive you will be joining the growing corporate team focused on long term strategic partnerships within the Marketing & Fundraising Department. You will be responsible for an overall annual income pipeline in excess of £80 million. You will be expected to help develop and manage the execution of a programme to create new funding partnerships with both existing and new corporate funders to generate new, appropriate, additional income and engagement.

As the Corporate Partnerships Development Executive you will focus more on account managing and developing existing funders and partners and the other role more focussed on developing new relationships.

Experience:

Experience in successful philanthropic fundraising, including with corporates, strategic skills, and stakeholder management experience

Willingness to travel and work flexibly including some evenings and possibly weekends is essential

Fundraising Relationship Coordinator

£22000 - £22500 per annum

Charity Talent are currently recruiting for a Fundraising Relationship Coordinator, working for a Health Charity based in the city of London. This is to start mid-august and is a permanent contract.

As the Fundraising Relationship Coordinator you will liaise with supporters, volunteers, peers, managers and internal teams to respond to and resolve standard, non-standard and ad hoc fundraising donation related queries via meetings, telephone, email and mail - ensuring a high level of customer care. You will liaise closely with internal teams to resolve queries and issues raised by the fundraising team income, such as Community, Legacies, Trusts and Corporate.

As the Fundraising Relationship Coordinator you will accurate process all in-house donations, and other fundraising related forms, ensuring that all statutory and external regulations are abided by (such as gift aid, data protection). You will be directly responsible for writing tailored, supporter focused thank you letters and emails that are engaging, accurate with the aim to retain support.

Experience:

Experience of working as part of a team dealing with a high volume of inbound enquiries

Knowledge of fundraising practise across a range of fundraising disciplines

Experience of handling complaints

Knowledge of statutory and compliance requirements within Fundraising i.e. Gift Aid, Data Protection Act

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