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list Fundraising Enquiries Officer

£20000 - £22000 per annum

Charity Talent are recruiting for a Social Welfare Charity based near Old Street. They are recruiting for a Fundraising Enquiries Officer to handle calls and donation queries. This is a permanent contract.

As the Fundraising Enquiries Officer you will respond consistently to a high volume of inbound enquiries from supporters and volunteers, across all communication channels. You will accurately maintain manual and electronic records and input data on databases, complying with Data Protection Act. Maintain sensitive information and records with appropriate confidentiality.

As the Fundraising Enquiries Officer you will liaise with managers, supporters and volunteers to resolve standard and ad hoc queries. You will provide support for all fundraising campaigns through supporter focused response initiatives and fulfilment.

Experience:

Excellent customer service

Experience of working as part of a team dealing with a high volume of inbound enquiries

Knowledge of fundraising practise across a range of fundraising disciplines

Experience of handling complaints

Knowledge of statutory and compliance requirements within Fundraising i.e. Gift Aid, Data Protection Act

list Senior Operations Manager- Social Welfare Charity

£34000 - £35000 per annum

Charity Talent are recruiting for a Senior Operations Manager working for a Social Welfare charity, based in the City of London. This is an asap start and it is a permanent contract.

As the Senior Operations Manager you will report to the CEO. You will lead on the delivery of the programmes to the highest standards, and ensure we are compliant with all policies and procedures. You will be responsible for managing all funding contracts, monitoring deliverables, and writing programme grant reports. You will build firm relationships with delivery partners (both statutory and voluntary and community) and negotiate favourable service level agreements.

As the Senior Operation Manager you will be working directly with community partners, delivery partners, trainers, agencies and leading companies. You will manage recruitment of new team members. You will ensure all new starters are taken through induction procedures.

Experience:

Operations Management

Programme Support

Charity Sector experience

list CRM Marketing Executive

£16 - £17 per hour

Charity Talent are recruiting for a CRM Marketing Executive to start asap, this is a Temp to Perm position, working within Higher Education to start asap.

They are looking for someone with exceptional creative and analytical skills to lead on delivering high-quality digital communications. This role is focused on targeting high-calibre prospective students.

As the CRM Marketing Executive you will be responsible for designing and executing digital communications campaigns using a range of skills including copy-writing and proofreading, campaign and content planning, CRM management and segmentation.

Prepare and distribute, compelling, and targeted email campaigns. Monitor, analyse and report on the performance of email campaigns against KPIs. Database management including segmentation according to key markets and making recommendations. Work with their Editors to to create and send newsletters. Conduct regular competitor analysis on digital communications activities. Manage or commission data collation and analysis. You will also produce world class copy that effectively communicates key messages to a range of international audiences.

Review content developed in-house or by agencies against internal quality. Liaise with and monitor the quality of work delivered by third-party suppliers.

You will have:

CRM Experience, understanding audiences, life-cycles, manipulating data

Enthusiastic, hands on attitude

Run email campaigns and understand email marketing (this role would lead to growth into an Email Marketing Manager)

Excellent communication skills, copy writing experience/exposure

Data savvy and or interested in data/data analysis.

list Faculty Administrator

£13 - £14 per hour

Charity Talent are currently recruiting for a temporary for a Faculty Administrator, work within Education based in Central London. This is to start ASAP and a temp to perm contract.

As the Faculty Administrator you will monitor levels and order standard materials/resources ensuring that appropriate stock levels are maintained within budget. You will support the efficient and professional production and distribution of learning materials that meet internal and external regulations e.g. copyright standards to help to deliver high-quality learning interventions.

As the Faculty Administrator you will efficiently co-ordinate events and activities such as workshops, conferences or exam invigilation in line with policy guidelines, anticipating and meeting practical student/ participant/stakeholder needs. You will co-ordinate and manage calendars and diaries e.g. of faculty members to support efficient and effective working. You will respond to standard enquiries promptly ensuring that questions are addressed or escalated as appropriate to enable effective resolution. You will organise, upload into and monitor systems, databases and records to ensure accurate information sharing and data recording that enables efficient service delivery to students, completed in a timely manner in line with established processes.

Experience:

Bachelor's degree or equivalent

Excellent knowledge of MS Office applications including Word, Excel and PowerPoint

Excellent accuracy and attention to detail

Excellent interpersonal skills and experience of working with senior executives, and their support staff

Skilled in handling a busy workload, prioritising multiple deadlines and multi-tasking

list Events and Project Support Officer - Higher Education

£13 - £14 per hour

Charity Talent are recruiting for a world renowned University based in Central London. They are recruiting for a temporary Events and Project Support Officer to start asap until December, with a possible extension.

As the Events and Project Support Officer you will be the first point of contact within the team for student event enquires and ensure that they are dealt with promptly. You will support the Events Recruitment Manager in executing the Events communication plan. You will responsible for coordinating the team calendars and meeting to support efficiently and effective team working. You will provide support and guidance, and attend events where necessary (often evenings and weekends). Coordinate all logistics and operations in advance of each event, including invitations, venues and catering.

You will organise, upload into and monitor databases to ensure that all information is accurate. You will support the Recruitment Events Team in delivering all recruitment events, aligned with the department's corporate plan and target.

Experience:

Events or Recruitment Events

Project Support

Stakeholder management

Customer Services

list Fundraising Data Processor

Up to £11 per hour

Charity Talent are recruiting for an International Charity based in the City of London. They are recruiting for a Fundraising Data Processor to start ASAP. This is a temporary position and is ongoing.

As the Fundraising Data Processor you will contribute as of a member of the Supporter Care Team. You will organise and process data and financial transactions. You will be updating existing and new, contact the donor services team for help and advice with a range of issues related to giving and their donations.

As the Fundraising Date Processor you will assist in the daily running of a help desk function of all fundraising division database users. Deal with all queries directly and Gift Aid.

You will ideally have experience of working in a Fundraising Department as an administrator / customer care / database.

Experience:

Gift Aid

Data Entry

Fundraising Database

Excel

list Part Time Finance Assistant **International Dev**

£12 - £13 per hour

Charity Talent are recruiting for a part time Finance Assistant for an International Development Charity based near Old street, London. This is an ongoing temporary contract. 3 days per week.

As the Part Time Finance Assistant you will be responsible for processing income and expenses. You will process weekly online sales and weekly online sales. You will liaise with other departments with the production of invoices. Create and distribute Sales Ledger invoices. You will work with accounts receivable, post income journals and maintain invoice lists.

As the Part Time Finance Assistant you will assist with in reconciliation of ledger Accounts.

Reconcile, sales ledger and control Account. You will be working with Accounts Payable, distributing invoices to budget holders for approval and general filing and photocopying.

Experience:

General Bookkeeping or work as a Finance Administrator within the Charity Sector

Experience of using computerised accounting system

Proficient in use of Excel, Word and email and IT literate

Comfortable with learning to use software applications

list Executive Assistant - Higher Education - 12 month FTC

£39000 - £40000 per annum

Charity Talent are recruiting for an Executive Assistant to work within Higher Education, based in Central London. This is a 12 month Fix Term Contract. As the Executive Assistant you will be the key right hand manager for the Associate Dean and Deputy Dean and is there to support them in their work. You will be juggling multiple projects (with complex stakeholders).

You will be responsible for organising their diaries, travel, meetings, stakeholder presentations and other documentation, team, expenses and budget. Be a robust gatekeeper, manage and prioritise their schedule ensuring important conflicts are flagged. You will have the ability to manage heavy workload and at times conflicting priorities as well as tracking progress on a wide range of tasks.

Collect data collection, research and information through key stakeholders. Lead and project manage key events.

Establish key working relationships with their Leadership team. Take ownership for agendas, sign off, circulating, minute taking and following up with actions. Arrange away days to ensure they are delivered effectively.

Experience:

Bachelor's Degree

PA / EA within Higher Education or Charity Sector

Project planning skills

Strong research and analytical skills

list Student Submission Manager - Youth Education

£18 - £22 per hour

Charity Talent are recruiting for a Student Submission Manager to work for an Education Charity based in Central London.

This can either be a Temporary job, asap start, this could lead into something more permanent.

As the Student Submissions Manager, you will have knowledge of the academic regulations within HEIs. You will be an expert in their partner university's processes and procedures. You will work closely with their Curriculum and Delivery teams to ensure that the academic regulations governing the programme are adhered to and understood by participants and employees.

You will also be comfortable with people management, as they will be expected to frequently liaise with high-level internal and external stakeholders.

Oversee the participant journey academically, including the record of all assessments, liaising with external examiners, preparation for exam boards. Overseeing the suitability and eligibility processes for participants post-programme commencement. Management of all administrative aspects of the participant including registration and data transfer. Oversight of assessment administration.

Preparation of information of Examination Boards. Liaison with External Examiners and External Markers.

Build strong work relationships with Staff and key departments within the accrediting HEI, including HR, ICT, Student Records and Admissions. Overseeing a regular and concise reporting system of information for the programme.

Proactively ensure that all academic records are filed correctly and maintained in line with university quality assurance guidelines. Extract analyse and format academic data. Oversee the academic administration team to ensure all logistical aspects of Programme events and graduation ceremonies.

Experience:

Higher Education Institute

Student Life Cycle

Report and summary writing

HE student record system

Develop innovative solutions

Academic Regulations

list Fundraising Administrator - Social Welfare Charity

£11 - £12 per hour

Charity Talent are recruiting for a Social Welfare Charity based near Old Street. They are recruiting for a Fundraising Administrator to handle calls and donation queries. This is a 4 month temporary contract, with possible extension.

As the Fundraising Administrator you will respond consistently to a high volume of inbound enquiries from supporters and volunteers, across all communication channels. You will accurately maintain manual and electronic records and input data on databases, complying with Data Protection Act. Maintain sensitive information and records with appropriate confidentiality.

As the Fundraising Administrator you will liaise with managers, supporters and volunteers to resolve standard and ad hoc queries. You will provide support for all fundraising campaigns through supporter focused response initiatives and fulfilment.

Experience:

Excellent customer service

Experience of working as part of a team dealing with a high volume of inbound enquiries

Knowledge of fundraising practise across a range of fundraising disciplines

Experience of handling complaints

Knowledge of statutory and compliance requirements within Fundraising i.e. Gift Aid, Data Protection Act

list Travel Planner and Office Coordinator - Education

£13 - £14 per hour

Charity Talent are recruiting for a Travel Planner and Office Coordinator to start asap, this is a temporary contract for 6 weeks (possible extension) to work within Education, based in Central London.

As the Travel Planner and Office Coordinator you will be responsible for overseas travel itinerary planning, submitting expense claims, and extensive and complex diary coordination. You will prepare supporting materials, presentations, data and research briefs for donor meetings to a high level of detail and accuracy.

As the Travel Planner and Office Coordinator you will plan the Giving team meetings including agenda, logistics, minute taking, and action-item tracking. You will accurately process invoices and input financial data into systems to support the tracking of team/department budgets. You will support the delivery of cultivation and stewardship events.

Experience:

Extensive diary management experience

Planning and booking travel for team members

CRM database entry and/or pulling reports

Meeting planning - agendas, booking rooms, meeting minutes

Extremely organised and proactive, with high level of attention to detail

list Marketing Manager - 4 months FTC

£21 - £22 per hour

Charity Talent are recruiting for a 4 month B2B Marketing Manager working within Higher Education to start asap, Based in Central London. Salary £40K.

As the Marketing Manager you lead on the delivery of the Executive Education Marketing Strategy for their Online Programmes. Combine in-depth product knowledge with marketing expertise to plan effective and engaging brand awareness and lead gen campaigns, including the development of marketing assets and collateral, the planning and scheduling of communications, paid media, events and social campaigns.

You will fully own and manage marketing campaigns from end-to-end with outstanding project management and organisational skills. Develop all marketing campaigns with a clear understanding of the customer journey in mind, linking into lead nurture and conversion campaigns and sales tactics delivered by colleagues. Working closely with the Paid Media Team to plan a large-scale advertising campaign to generate leads and brand awareness across your portfolio programmes.

Create and commission high quality and engaging marketing content, campaigns and events which reinforce brand positioning. Manage and commission data collation and analysis to understand the performance of marketing campaigns.

You will also bring a breadth of knowledge as as a general Marketing Manager across the full mix of marketing channels and tactics, including digital marketing, content marketing, paid media and advertising, events, PR and communications, branding, design, video and audio commissioning and production, website content management and SEO.

Experience:

Delivering / Management of Marketing Campaigns

Marketing qualification

Marketing Data Analysis

Budget Management

Digital Marketing

Content Marketing

Website Content Management

Branding

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