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list Marketing and Communications Assistant

£10 - £12 per hour

Charity Talent are recruiting for a Social Welfare Charity, they are recruiting for a Marketing and Communications Assistant to start asap. Working from home with Flexi hours (25 - 35 hours per week).

There may be the opportunity to have some face-to-face meetings in London or Cambridgeshire but these would be optional rather than a hard requirement.

As the Marketing and Communications Assistant you will be responsible for management and triaging of communications Inbox.

Maintenance of Intranet, basic support for colleagues in terms of posting articles, management of home page. Drafting and building of internal communications (monthly e-newsletter and other e-comms using Campaign Monitor). Coordination and upkeep of our marketing materials (point of contact for resolving issues through external ordering portal and printers, ensuring stock levels. Communications elements of coordination of their stories library and filing system. Uploading and updating website content (using our Craft CMS - very straight-forward, does not require any specific coding skills). Coordination of their social media calendar and basic design of social media content with agreed messaging (using InDesign and using on established templates with ready made illustrations and branded content).

Coordination of marcoms elements of service launch or closure (only for 'standard' services, with agreed templates and mini project plans already in place). Proofing and editing of materials, articles, etc.

Experience:

You will have proven experience of working in a Marketing / Communications Capacity.


list Fundraising Direct Marketing Officer - Cancer Charity

£24000 - £30000 per annum

Charity Talent are recruiting for a Brilliant Cancer Charity based near Liverpool Street Station. You will be going into the Office 2 days per week and the rest working from home. This is permanent jobs with an immediate start.

Their Fundraising Department is responsible for engaging new and existing supporters and building relationships with them to enable them to provide the growing income needs to deliver their vision that by 2050. This is a really exciting time to join the Charity. They fund the brightest minds to discover how to prevent cancer, how to detect it earlier and how to treat it effectively at every stage.

You will manage and review a programme of acquisition and retention direct marketing fundraising campaigns in order to increase their income. You will be responsible for delivering agreed activity to achieve/exceeding income targets through a range of communication channels, including door to door, private sites, direct mail, telemarketing, email, internal communication and any other relevant channel Key tasks and duties.

Plan, deliver and manage direct marketing campaigns to recruit, develop and build relationships with supporters through a variety of channels to schedule and budget. Management of direct marketing including briefing agencies, sourcing material, managing data selections, appraising creative copy and artwork, managing the approval and production process, proofing, setting up and monitoring campaign fulfilment

To take accountability for ensuring that assigned Direct Marketing campaigns are managed against agreed expenditure levels. To track, analyse and report on results from assigned Direct Marketing campaigns. Review direct marketing campaigns and ensure information is used to inform future plans as appropriate.

Brief and manage internal and external suppliers, acting as point of contact for day to day queries and results management.

You will have demonstrable experience of working within a Fundraising / Marketing Environment.

Campaign Management experience.

We have two vacancies:

Direct Marketing Assistant - £24K

Direct Marketing Officer - £30K

Hence why the salary range is from £24K - £30K

list Head of HR and Finance

£50000 - £55000 per annum

Are you a talented Head of Operations, or are you striving to be one? Can you demonstrate that you have experience overseeing finance, HR and operational activities of a charity? If so then you could be perfect for my client, a Community and Well-being Charity in London. This role is permanent.

The Role: In this Head of Operations role, you will report to CEO. Specific tasks include:

  • Develop, lead and implement the HR strategy for all members of the charity.
  • Champion a performance culture and oversee employee wellbeing
  • Draft and implement annual Learning and Development Plan to support individual and organisational success.
  • Oversee and ensure HR management, recruitment and HR policies and procedures
  • Line manage 3 individuals (managers) HR & Office Manager
  • IT support and training
  • Develop and lead on financial strategy and maintain effective financial controls, finance & payroll systems and processing, and monitor and manage budgets.
  • Lead on Safeguarding.
  • Work with the CEO to develop and implement effective business planning process.
  • Work with Heads of Programmes to develop and implement operational aspects of programme delivery as required.

It will be working from home for the time being and then flexibility to work in the London office come September (2-3 days a week).

The Candidate: To be considered for the Head of Operations role you will need to demonstrable significant operations and information management experience. Charity Talent also need you to have prior experience working in finance and HR management.

Additionally, it's crucial that you possess the following:

  • Proven leadership and ability in the areas of financial planning and related organisational development.
  • Experience of building, motivating and inspiring staff and holding them to account through performance management.
  • Experience of ICT management.
  • Strong technical accounting and knowledge of relevant taxation (eg. VAT for charities) and legislation.
  • Knowledge and understanding of the Third Sector environment and context.
  • Ability to Identify strategic aims, anticipate future demands, opportunities and constraints.
  • Ability to contribute effectively and constructively as a member of the Senior Leadership Team.

list Flexi Freelance Event Programme Manager

£180 - £181 per day

Are you a talented Freelance Event Programme Manager or are you striving to be one? Can you demonstrate that you have the skills to plan and deliver a range of learning programmes in accordance with well-defined processes.If so then you could be perfect for my client to work in Higher Education based in London.

This is an on-going project with flexible hours (no set hours) to be delivered over a period of 10 - 12 weeks at a fixed project cost.

The Role: As the Freelance Event Programme Manager you carry out the following tasks:

  • Understands and oversees programme collateral requirements and actively contributes in defining and continuously improving the accurate production of learning materials.
  • Monitors the completion of standard processes and activities to ensure regulatory compliance.
  • Engages participants through online platform with interactive and participative networking and social activities
  • Provides outstanding customer experience on programmes delivered, organising and managing programme logistics and understanding customer needs and requirements.
  • Has a curious, open-minded and innovative mind-set, seeking to continuously improve experiences.
  • Ensure suitable suppliers are engaged on programme, ensuring quality and value for money.
  • Builds sound relationships and acts as key contact for programme stakeholders.
  • Sets and manages stakeholder expectations.
  • Monitors and reviews financial activity for own area to ensure the accurate completion of standard financial processes within budget

The Candidate: To be considered for the Freelance Event Programme Manager role you will need to possess experience in programme/events delivery/management (including preparation, delivery and wrap up activities). Charity Talent also need you to have mastery of online learning delivery tools.

Additionally, it's crucial that you possess the following:

  • Customer centric with a passion for delivering outstanding customer experience
  • Comfortable in dealing with ambiguity and embracing change in a fast paced environment
  • Confident presenter and facilitator, comfortable leading online classes through social and networking activities
  • Excellent stakeholder engagement skills.
  • Sound project management skills.
  • Excellent organisational skills and meticulous attention to detail.
  • Strong analytical and problem solving skills.
  • Demonstrable knowledge of business education and/or relevant sector.
  • Budget management experience
  • Self-motivated and able to work with little supervision

Fundraising Administrator

£10 - £13 per hour

Charity Talent are recruiting for several Fundraising Support positions.
Animal Charity, £11 per hour near Victoria.
Fundraising Database Assistant - 12 month contract £23K, Euston.
Fundraising Customer Support - 6 months £23K, Euston.
Fundraising Donations Processing - £11 per hour, Waterloo, Temp to Perm
Fundraising Customer Support near Liverpool Street, X4 Perm £21K.


This will be a great opportunity for recent graduates who has transferable skills and like to develop a Career in the Charity Sector, although they are entry level jobs we do require candidates to have some Customer Support experience or have some Fundraising Database experience. You will Provide excellent customer service by ensuring the prompt, efficient and accurate processing of all communications from supporters by telephone, email, letter and in person. Use agreed letter templates and produce bespoke responses using the fundraising database, Word and email. Handle difficult and distressed supporters in a sensitive and skilled manner.

Accurately enter new data and amend existing data on the fundraising database following contact from supporters, and in line with the Battersea's policies and procedures. To process and thank appropriately incoming donations from supporters. Liaise with other Fundraising teams and Finance to ensure correct coding is applied to donations to track the source of fundraising income.

You will have proven experience of working in a customer services environment.

Outstanding customer service skills with the ability to show empathy, tact and diplomacy.

Strong administration skills and a high level of accuracy and attention to detail.

Finance Officer

£35000 - £37000 per annum

Charity Talent are recruiting for a Youth Community Charity based in Central London. They are recruiting for a Finance Officer to start asap. The core function of the role is Finance Business Partner responsibility for our Highgrove Estate, working with, and supporting, the Highgrove Director with finance matters, including input on both OPEX
and CAPEX.


Responsibilities include but are not limited to; Assistance in preparation of management account
information for inclusion in the consolidated group management accounts; this includes
reconciliations for bank accounts and other balance sheet areas.


Specific Duties will include:
Data entry to accounting system across entities i.e purchase invoices, staff personal
expenses and credit card reconciliations.
Raising sales invoices as required, ensure that they are entered on to the system in a timely
and accurate manner and ensure debtors are managed in a timely fashion.
Assist in maintenance and monthly review of purchase order system.
Manage the receipt of supplier invoices and ensure they are appropriately coded and
authorized prior to processing on accounting system in line with control environment.
Collation of weekly supplier payment run including uploading payments to online banking
service for approval. Reconciliation of petty cash accounts including cash advances in various currencies and
verifying documentation. Weekly bank reconciliations. Assisting in the development of monthly financial reports and reconciliations as required.


Assisting month end processes including maintaining fixed asset register and application
of the appropriate capitalisation treatment of assets being purchased and under
construction. Assistance in reconciliation and management of intercompany balances between
subsidiaries / associated companies and the parent charity.

Person Specification:
The essential skills, knowledge and experience required are:
- Qualified Accountant (CIMA, ACCA, ICAEW)
- Excellent technical accounting knowledge
- Experience in a similar management accounting role.

-Experience of charities sector and group reporting requirements is preferred.
- Experience of Sage and QuickBooks accounting software is preferred but not essential.
- Proficient in Microsoft Office programs - advanced Excel skills preferred.
- Desire to work with figures and communicate financial information to non-financial users.

Communications Assistant - Int Dev. French Speaking

£14 - £16 per hour

Are you a talented Communications Officer - International Dev, or are you striving to be one? Can you demonstrate that you have experience with supporting the production of publications? If so then you could be perfect for my client, a International Development Charity in London. This role is 6 month temp role with the possibility to extend.

The Role: In this Communications Officer - International Dev role, you will report to Content Manager. Specific tasks include:

  • Serve as an in-house editor for the Advocacy and Communications team.
  • Manage the production of publications for the organization.
  • Provide publishing advice to programme staff based in London and oversees.
  • Manage and liaise with external vendors, including editors, translators, graphic designers, printers, photographers, etc.
  • Coordinate dissemination planning for publications between the team including drafting key messages for use on social media.
  • Support the planning and delivery of priority external events.
  • Assist the Senior Communications Officer with logistics for events, including developing applications, and coordinating stakeholder participation.
  • Contribute to team-wide communications and knowledge management.

The Candidate: To be considered for the Communications Officer role you will need to demonstrable proven experience with copy-editing reports and other communications materials for a variety of audiences. Charity Talent also need you to have good knowledge of branding. Additionally, it's crucial that you possess the following:

  • Proven experience writing and producing high-quality communications materials.
  • Excellent computer literacy and use of software packages (Word, PowerPoint, etc.)
  • An ability to work independently, in teams and in a multicultural/multilingual environment

Fundraising Data Assistant

Up to £12 per hour

Are you a talented Fundraising Database Administrator, or are you striving to be one? Can you demonstrate that you can support a wider team and be able to put the donor or enquirer first? If so then you could be perfect for my client, a Social Welfare Charity based in London. This is an ongoing temp role and will be working in the office near Elephant and Castle.

The Role: As the Fundraising Database Administrator you will be doing the following:

  • You will be responsible for dealing with all fundraising enquiries from donors via email and telephone.
  • You will also assist with the organisation of the Fundraising Products team storage and materials.
  • Empty correspondence boxes on a daily basis
  • Answer donor correspondence using templates set up on the database
  • Deal with queries passed on by telephone response handling agency
  • Mail merge and print letters relating to direct debits on a weekly basis
  • Amend names, addresses and other information on the database
  • Take minutes at Donor Services meetings
  • Take responsibility for stock control and re-ordering of stationery
  • Help with routine tasks as required at quiet times.

The Candidate: To be considered for the Fundraising Donor Administrator role you will need to possess the following skills:

  • Customer care experience.
  • Strong written and communication skills to a standard expected for communicating with donors and enquirers on a range of topics.
  • Ability to work and achieve results under substantial pressure.
  • Ability to take directions and follow instructions.
  • Some experience at a basic level with mail merge and databases.
  • Attention to detail and ability to check output and flag up errors.
  • Persistence and ability to focus on routine and repetitive tasks.
  • Flexibility and adaptability

Fundraising Database Administrator

£21000 - £23000 per annum

re you a talented Fundraising Database Assistant/Processor, or are you striving to be one? Can you demonstrate that you have experience of processing Gift Aid claims and can deal with a wide range of administrative tasks? If so then you could be perfect for my client, a Social Welfare Charity based in London. This is an on-going temp contract.

The Role:

In this temporary Fundraising Database Assistant/Processor role you will be supporting the Gift Aid fundraising team. You will be pirmarly responsible for communicating with the wider team to support donors. Specific tasks include:

  • Processing claims onto the system
  • Communicating with the wider team of claim issues and paperwork
  • Editing and updating donors on the fundraising database
  • Assisting with the management of paper based documents for evidence
  • Assisting the Gift Aid supervisor on the creation and submission of claims
  • You will organise and process all data related to the donors

Experience:

Confident with using data and quick to pick up new systems

Fundraising experience

Good communication skills

Digital Marketing Consultant

£15 - £18 per hour

Charity Talent are recruiting for a Children's Charity based in East London, you will work from home and go into the Office a couple of days per week, this is a short term contract, 2 weeks possibly longer.

Be the technical lead for their websites and associated products in support of marketing, including Mailchimp, Eventbrite and their successors. Manage user licenses, domains and billing. Deliver training and guidance to staff to use products effectively and in line with agreed protocols and standards. Provide first line technical support to staff to resolve issues. Liaise with their website support partner to resolve issues and make improvements.

Oversee the performance of digital products by gathering, analysing and reporting on performance metrics

Provide support for their stakeholder database, Salesforce. Provide first line technical support to staff to resolve issues, escalating and delegating to team members as appropriate. Maintain training and guidance resources to ensure these are kept up to date with changes to the system and processes. Manage users' access to the system, including onboarding and retiring starters and leavers. Upload bulk datasets to Salesforce when required.

Support current use of digital marketing products and processes that use these effectively to promote our work via email marketing. Will analyse current digital products to oversee performance and inform requirements for future development.

  • Experience of managing website Content Management Systems (CMS) and domain management.
  • Experience using email marketing tools, particularly Mailchimp
  • Experience of assessing web and social media metrics, including use of Google Analytics.

Desirable

  • Experience of using Salesforce CRM
  • Knowledge of effective digital marketing products, tools and strategies.
  • Knowledge of best practice in digital accessibility standards.
  • Knowledge of data protection and security.

Project and Communications Administrator

£11 - £13 per hour

Charity Talent are recruiting for a Children's Charity and they are recruiting for a Project and Communications Administrator to start ASAP. This is for 4 months, with a possible extension.

As the Project and Communications Administrator you will provide high level project, administrative and communications support to a team of staff. You will act as the first point of contact for internal and external stakeholders. You will be responsible to create, edit and proof-read business communications and documents including assisting with the production of project reports, publications and promotional material.

As the Project and Communications Administrator you will actively engaged in the development of new projects and programmes across the department, and agree tasks within them as appropriate. You will understand and administer financial procedures. You will develop and maintain administrative systems and procedures as required including project tracking and monitoring.

Experience:

Project Support

Communications administration

Excellent IT skills

Fundraising Event Support Assistant

£11 - £13 per hour

Are you a talented Fundraising Event Support Assistant, or are you striving to be one? Can you demonstrate that you can deliver excellent and personalised supporter care to Community and In Memory supporters? If so then you could be perfect for my client, a Health Charity based in London.

This is an immediate 2 month temp role to support during their awareness month. This is a ASAP start. It will be working from home and 2 days in the office.

The Role: As the Fundraising Event Support Assistant you will be doing the following:

  • Monitor and manage the inboxes, phones and new fundraising pages.
  • Set up new supporters on the fundraising database, following set out processes.
  • Support and steward supporters over the phone and email.
  • Send out fundraising materials and assist the team in supporting their key supporters.
  • Thank all supporters (Community and In Memory) in a timely and personalised way via email, letters and over the phone.
  • Assisting with income processes.

The Candidate: To be considered for the Fundraising Event Support Assistant role you will need to possess the following:

  • Excellent customer/supporter care
  • Know of using a customer or supporter database system
  • Knowledge of Community Fundraising and/or In Memory
  • Excellent written and verbal communication
  • Ability to work under pressure, keeping calm and thinking clearly
  • Ability to take responsibility and accountability for one's actions
  • Excellent attention to detail
  • Logical and analytical; able to record information consistently and accurately and pull key information

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